This Privacy Policy explains what information Zsite — operated by ZedAI Tech, Mangalore, Karnataka, India — collects when you use our online store builder, how we use it, and the choices you have. By using Zsite, you agree to this policy.
1 Information We Collect
Account & store information
- Details you provide to create and run your store — name, email, phone number, business name, store address, GSTIN (if any), logo and product information.
- Content you upload, such as product images, prices and descriptions.
Payment information
Subscription payments are processed by our payment gateway (Razorpay). We do not store your full card number, CVV or UPI credentials on our servers — these are handled directly by the gateway under its own security and PCI-DSS compliance. We receive only a payment confirmation and limited details (such as the last four digits or a transaction reference) to record your subscription.
Usage information
- Basic technical data such as your IP address, browser type and pages visited, used to keep the service secure and reliable.
- Cookies and local storage used to keep you signed in and remember preferences.
2 How We Use Your Information
- To create, host and operate your online store.
- To process your subscription payments and send receipts and renewal reminders.
- To provide support and respond to your messages.
- To keep the service secure, prevent abuse and comply with the law.
- To send important service notices (e.g. billing, downtime, policy changes).
3 Sharing of Information
We do not sell your personal information. We share it only with trusted parties that help us run the service:
- Payment gateway (Razorpay) — to process subscription payments securely.
- Hosting & infrastructure providers — to store data and serve your store.
- Authorities — when required by law or to protect rights and safety.
Orders placed on your store are between you and your customer; the customer details captured at checkout belong to you, the merchant, and you are responsible for handling them lawfully.
4 Data Security & Retention
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is 100% secure, but we work to safeguard your data.
We keep your information for as long as your account is active and as needed to provide the service, meet legal and tax obligations, and resolve disputes. You can ask us to delete your account data, subject to records we must retain by law.
5 Your Choices & Rights
- Access, correct or update your account information from your admin panel, or by contacting us.
- Request a copy or deletion of your personal data.
- Opt out of non-essential communications.
To exercise any of these, contact us using the details below.
6 Cookies
We use cookies and similar storage to keep you signed in, remember your preferences and understand how the service is used. You can control cookies through your browser settings; disabling them may affect how the admin panel works.
7 Changes to This Policy
We may update this policy as the product evolves or the law changes. The latest version will always be available on this page, with the "Last updated" date above.
8 Contact Us
Questions about your privacy or this policy? Reach us at:
Zsite, operated by ZedAI Tech
Mangalore, Karnataka, India